EXECUTIVE MANAGER: BUSINESS SUPPORT

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Executive Manager

EXECUTIVE MANAGER: BUSINESS SUPPORT

(PERMANENT )

SALARY SCALE: R1 568 254,31 – R2 280 222,24

Reporting to the Managing Director, The Executive Manager’s role shall align to Business Support strategy with organizational strategic objectives across facilities, Strategic Planning and Business Development, Marketing and Communications, Intergovernmental Liaison, Knowledge management and ICT •  To monitor the Division’s key themes and develop alternative themes in line with the organization’s annual business plan imperatives •  To monitor the performance of the company and manage the administrative support and records keeping requirements .

MINIMUM JOB REQUIREMENTS

  • Bachelor’s Degree in Management, Marketing, Business or IT

  • Postgraduate qualification in Business or IT or related studies (will be an added advantage)

  • Minimum of 8 - 10 years’ experience in Marketing, IT, Strategy or Business Development of which at least 3 years have been at a Senior Management/ Executive level, preferably in the Public Sector environment

  • Exposure to Strategic planning

KEY PERFORMANCE AREAS

DRIVES STRATEGY OF THE DEPARTMENT

  • Provides high level advice on strategic planning and business opportunities, risk management and continuous quality improvement
  • Undertakes the development, implementation, monitoring and reporting of the Departmental Plan to meet the strategic goals and interests of the organisation
  • Manages all governance arrangements including special reporting committees and Departments (E.g. Finance and Audit) to ensure that governance is in line with the legislative requirements
  • Ensures that cohesive governance and risk management policies are in place to clearly define responsibilities, processes, delegations and decision-making powers; and to fully comply with organisational, business, tax and regulatory requirements
  • Works with peers to improve operational systems, processes and policies to support management reporting, information flow and management, business processes and organisational planning
  • Leads the Department and oversees its functions, resources and outputs including business and financial management, human resource management, facilities, information and communications technology (ICT), and office administration
 

TO DIRECT, OVERSEE AND MANAGE THE VARIOUS DEPARTMENTAL FUNCTIONS

  • Leads and manages the provision of the facilities for JCPZ, including fleet and plant, repairs and maintenance, and security services
    • Provides assistance and advice on specifications and maintenance manuals
    • Ensures quality control and safety inspections of facilities, fleet and equipment
    • Assists in the preparation of contracts with external consultants and contractors
    • Manages and monitors the procurement of equipment and related duties for JCPZ
  • Provides advice, guidance and oversight on the company’s strategic planning processes, which include proposed business development activities
    • Annual, 5-year and other strategic planning processes, and business planning
    • Corporate Scorecard development and monitoring
    • New business development, sponsorships and fundraising
  • Leads and manages marketing and communications activities, both internally and externally
    • Internal Communications
    • Branding and Marketing of JCPZ
    • Stakeholder engagement
    • Customer Relationship Management
    • Events and Decor
  • Oversees the maintenance and development of JCPZ’s Information and Communications Technology
    • Provision of an integrated IT infrastructure that meets the organisation’s needs
    • Pitches ICT improvements at a strategic level
    • Leads, manage and monitors IT governance and security needs

OVERSEES, ENSURES AND CONDUCTS MANAGERIAL RESPONSIBILITIES

  • Designs overarching policies that govern the Department
  • Develops Departmental business plans aligned to Corporate Strategy; COJ Departments Ensures Department is managed effectively through and performs managerial tasks for direct staff:
    • Oversees and manages the HR elements of the staff within the department (incl. leave management, time and attendance, performance, grievance and disciplinary management, etc.)
    • Oversees and manages the budget and expenditure of the Department through consolidated sub-functional reporting
    • Develops, implements and oversees internal controls, processes, procedures and quality standards are adhered to by the staff
    • Ensures the continuous improvement of the functioning of the department (incl. but not limited to policy, process, procedure and quality improvements)
  • Designs, develops and coordinates organisational development activities such as strategic planning, team building, process consultation, and management coaching
  • Monitors programs efficiency, develops reporting procedures and other methods to measure success, and revises processes and procedures as necessary to improve program effectiveness
  • Ensures adherence to legislative and parent Department guidelines (e.g. City Departments)

OPTIMISES INDIVIDUAL AND TEAM PERFORMANCE

  • Contributes to team effectiveness and team cohesion
  • Clearly outlines expected deliverables and measures
  • Holds team members accountable for individual performance (against agreed and expected deliverables)
  • Prepares for, and participates in, regular performance reviews (quarterly or as determined by the organisation)
  • Creates an enabling and supportive environment for the individual team members
  • Strives to improve cooperation and interaction between individuals in order to improve overall performance of the team
  • Ensure reportees have individual goals and targets set in alignment with department objectives
  • Ensure reportees are meeting expected targets
  • Mentors and supports the learning and development of managers and general staff

MANAGES OWN PERFORMANCE AND DEVELOPMENT

  • Discusses deliverables, measures and targets with superior
  • Actively participates and manages own performance levels by participating in regular one-on-one meetings with manager to discuss progress of individual areas of accountability
  • Actively seeks coaching or advice when necessary
  • Strives to improve own knowledge as it relates to the role
  • Discusses and implements personal development plan (aligned to career path)
  • Attends agreed courses, professional development to achieve optimal job performance and career goals

MANAGES EXPECTATIONS OF INTERNAL AND EXTERNAL STAKEHOLDERS

  • Ensures that stakeholders’ expectations are understood and managed through effective communication (written and/or oral)
  • Communicates the value available within this department to support other departments and divisions
  • Builds and maintains relationships with stakeholders
  • Recognises the impact of engaging with stakeholders at the right level
  • Defines the formal and informal stakeholder liaison channels
  • Communicates appropriate information and status updates/reports to relevant stakeholders

DEVELOPS/ REVIEWS POLICIES AND ADHERES TO SHEQ STANDARDS AND SECURITY MONITORING

  • Develops/ reviews Processes and SOPs for the Department
  • Implements and monitors JCPZ safety, health, environmental and security policies and procedures
  • Ensures Department is in line with the SHEQ policies and procedures of JCPZ

MANAGES RISK AND COMPLIANCE

  • Implements identified risk mitigation measures within training sessions.
  • Trains staff on the operational procedures (SHEQ & EMS)
  • Ensures compliance of Department through policy and procedure adherence

SKILLS

  • Strategic planning
  • Project management
  • Marketing and Communication skills
  • Facilities management
  • ICT and its applications to business
  • Report writing and editing
  • Team and performance management

KNOWLEDGE

  • In-depth understanding of the synergies of ICT, Facilities and Communication within Business
  • Understanding of public sector - National, Provincial and Local authority operations
  • Sound understanding of JCPZ as an organisation and the industry it operates in
  • Good understanding of daily SHERQ requirements
  • JCPZ policy and procedure framework
  • JCPZ mandate, strategy and stakeholder analysis

ATTRIBUTES

  • Strong leadership and strategic vision

  • Strategic planning

  • Project management

  • Marketing and Communication skills

  • Facilities management

  • ICT and its applications to business

  • Report writing and editing

  • Team and performance management

Contact Person: Nomzamo Ndlovu

Tel: (011) 492 1254 / Cell: 081 410 1795

Email CV and a motivational letter to: businessexec@amasiko.co.za

Closing Date: 05 May 2024

Note:
Johannesburg Parks and Zoo is an equal opportunity employer, all appointments will be in line with the Employment Equity Plan. If you do not receive a response from us within 21 days after the closing date of this advertisement, please accept that your application was unsuccessful.